Terms and Conditions
Effective Date: July 2025
Thank you for visiting and shopping at Ceylon Blue Sapphires. By using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
These Terms and Conditions govern the use of the website located at www.ceylonbluesapphires.com. This site is operated by Rainbow Gems, a family-owned business, specializing in the finest Ceylon Sapphires and gemstones. By accessing and using this site, you confirm that you accept these Terms and Conditions in full.
If you do not agree with these terms, please refrain from using our website.
By using our website, you agree to comply with the terms set out in this agreement. You must be at least 18 years of age to make purchases on our website. If you are under 18, you may use the website only with the involvement of a parent or guardian.
We strive to ensure that all product descriptions, images, and other content are as accurate as possible. However, due to variations in screen resolution and lighting conditions, there may be slight differences in the appearance of the products you receive compared to those displayed on the website.
Prices are quoted in USD and may change without notice. Please note that any taxes or duties associated with the purchase, including but not limited to VAT or import duties, are the responsibility of the buyer. You will be informed of these charges prior to making your payment, depending on your location.
Once you place an order on our website, you will receive a confirmation email with the details of your purchase. However, we reserve the right to cancel or refuse any order if necessary, especially if there are issues with product availability or errors in pricing.
If your order is canceled for any reason, we will notify you and provide a refund or suggest an alternative product if applicable.
Payment for online orders must be made via bank-to-bank transfer. After confirming your order, you will receive a formal invoice with our bank transfer details. It is important to include your order number when making the payment to ensure it is processed correctly.
Once we receive the payment, we will promptly begin processing your order for shipment.
We offer fully insured shipping worldwide for all gemstone and jewelry orders. Shipping charges are based on the value of your purchase and will be communicated during the order process.
We aim to ship all orders within 5–7 business days of receiving payment. However, shipping times may vary depending on the destination and availability of the products.
Please ensure that your shipping address is accurate. We are not responsible for any delays or issues arising from incorrect shipping information provided by the customer.
Your privacy is important to us. We take all necessary measures to protect your personal information and ensure secure transactions. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
All content on this website, including but not limited to text, images, logos, and design elements, are the property of Rainbow Gems and are protected by copyright laws. You may not reproduce, distribute, or use any content from our website without prior written consent.
While we take all reasonable measures to ensure the accuracy and quality of our products, we cannot be held liable for any damages or losses arising from the use of this website or the purchase of products. This includes, but is not limited to, any errors, omissions, or technical issues that may affect the website.
These Terms and Conditions are governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Sri Lanka.
We reserve the right to update, modify, or change these Terms and Conditions at any time without prior notice. Any changes will be reflected on this page with an updated effective date. It is your responsibility to review this page periodically to stay informed of any changes.
If you have any questions about these Terms and Conditions, please feel free to contact us at:
Email: sales@ceylonbluesapphires.com
Phone: +94 712334145 | +94 775190367
Address: Shop 44, Level 04, East Low Block, World Trade Center, Echelon Square, Colombo 01, Sri Lanka.
Bi-Color Sapphires
Star Sapphires
Chrysoberyl Cat's Eye
